Frequently Asked Questions

Below are some of our most frequently asked questions. If you have other questions, please contact us.
  1. ?

    What happens if I’m not available to sign for my cake delivery.
    We will still deliver your cake however you must choose a designated person to sign for your cake upon delivery and notify us of the person No later than 3 hrs prior to your scheduled delivery time otherwise your cake cannot be left.
  2. ?

    Can you replicate a cake design?
    While we can use the desired design as inspiration & incorporate your favorite elements to create your special cake, we pride ourselves on giving each of our clients a one-of-a-kind cake therefore we do not duplicate designs.
  3. ?

    Are you an allergy free bakery?
    We ARE NOT allergy free, we suggest consumers with Peanut, milk, soy and other food allergies do not eat our products.
  4. ?

    Can I walk in to place an order?
    Yes you can...Since we are a Private Cake Studio all orders and consultations are taken by appointment. Just call us and tell us when you’d like to visit.
  5. ?

    Why Should I choose your company?
    * We have a great reliability rate. * Quality and satisfaction is important to us. * Our Design ability as we keep up with styles/trends. * Our cakes not only look good but taste good too.
  6. ?

    How do you price your cakes?
    Cakes are priced by combining the size/shape of the cake & the time it takes to bake, frost & the amount of decoration. Starting prices can be found under ordering info. To receive an accurate quote please schedule a consultation.
  7. ?

    Can I have more than 1 flavor of cake?
    Yes, multiple flavors are available for tiered cakes with up to 3 flavors at no additional charge.
  8. ?

    How small can you make a wedding cake?
    Our smallest wedding cake is 2-tiers & serves 50. A smaller single cake can be made if ordering cupcakes for use with a cupcake tower or dessert display.
  1. ?

    Do you ship cakes?
    No, at this time we do not offer shipping of cakes. We have shipped a few cupcakes but please be aware that they must be shipped overnight with special packaging.
  2. ?

    How should I store left over cake?
    Well, we hope you don’t have any but if you do, cover cake in foil/saran wrap & kept in the refrigerator no more than 5 days otherwise it should we wrapped well & frozen. Frozen cake can be stored up to 1 yr. if stored properly.
  3. ?

    How far do you deliver?
    We deliver throughout the Metro Detroit area within a 50 mile radius from our location.
  4. ?

    Do you offer customer rewards?
    Yes we do, you can earn 15% OFF your next order for each referred customer to SugarIced Cakes by you. One reward per order, non transferable, valid for 1 year.
  5. ?

    Do you decorate cake tables?
    We do not provide decorating services. You may check our blog for a list of recommended vendors.
  6. ?

    Do you offer any other services?
    Yes, currently we offer cake stands, display stands and cupcake towers for rent. Cake table linen will be added soon.
  1. ?

    Can I order a Faux Wedding Cake?
    We currently do NOT produce full faux wedding cakes however we can add up to 2 faux tiers in your cake design.
  2. ?

    Do you have more cake designs I can view?
    Yes, all of our cake designs are not shown on our website. More designs can be found on our Facebook and Instagram pages as well as in our Studio.
  3. ?

    Are you LGBT friendly?
    Yes we are, in fact we welcome anyone who wishes to utilize our services.
  4. ?

    Where else can I read your reviews?
    Additional reviews can be found on google & yelp as well as our Facebook page on the timeline or under visitor post.
  1. ?

    Can you provide for special dietary needs?
    At this time we only offer a small selection of Sugar-Free options. Check our menu for flavors & under the more tab for design options.
  2. ?

    If I am not sure what I want, can you explain the options to me?
    Yes we can, with some answers to a few questions from you during a consultation we can help you choose the perfect cake for your event.
  3. ?

    What if I don't like fondant?
    No problem, If fondant is not something you like, we can use modeling chocolate as an alternative in many cake designs also buttercream is always an option.
  4. ?

    I saw a cake design I like, how can I share the photo with you?
    Photos for cake designs can be emailed to us @ [email protected] or submit a link to the photo from the Get-A-Quote form found under the More tab.
  1. ?

    What is the purpose of a grooms cake?
    A grooms cake is very popular today, generally its a fun cake to match the grooms favorite sports team, pet, or interest. These cakes usually sit on the same table as the wedding cake.
  2. ?

    What is your cancellation policy?
    Please see our terms and conditions located under the Wedding and the Events tab.
  3. ?

    What type of payments do you accept?
    We accept: Cash, Visa, Master Card, American Express and Discover.
  4. ?

    Do you offer payment plans?
    Yes we do, payment plans are for Wedding cakes & large event cakes only and are discussed upon placing your order with us.
  5. ?

    Do you supply cake toppers?
    If you wish to have a cake topper & do not have one, we can source one for you and include it in your cake design.
  6. ?

    Where are you located?
    Our Consultation studio is located at 22777 Harper Ave. in suite 304A, St. Clair Shores, MI. 48088 between the old Kmart building & Payless Shoe Store.